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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ponsanthoshkumar Ponniah

March 24, 2024

5  out of  5 rating by Ponsanthoshkumar Ponniah
"Nearly 2 Years with State Farm insurance. Jen and Sam are super helpful, kind, and offer excellent customer service. Great experience!! Highly recommend this company and the folks!!"
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Kelsey Harden

March 20, 2024

5  out of  5 rating by Kelsey Harden
"New State Farm member! Sam was extremely helpful! He got me set up quickly and made sure I knew all my options. Thanks Sam & State Farm!"
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Curtis Hooks

February 21, 2024

5  out of  5 rating by Curtis Hooks
"I had the pleasure of going to the Phenix City branch office this morning because I could not post a payment on the app (for some reason), and I'm glad I did. The woman who took my payment made me feel like she was there just for me. (I'm sorry I didn't get her name, but she was awesome.) She not only gave me great service, but even gave me a homemade cookie she had baked herself. Her presence was inspiring. A company is only as good as the people they hire to represent them, and she represents you well. She deserves a mention, and I really wish I could do so by name."
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February 9, 2024

5  out of  5 rating by A K
"Jen was amazing! Helpful, knowledgeable, patient, friendly. Answered all my questions & great customer service. Highly recommend her!"
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Brady Harris

February 9, 2024

5  out of  5 rating by Brady Harris
"Bought a car and it was so quick and easy to get insured! Literally took a couple of minutes!! Rex was a big help and answered all of my questions!"
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February 2, 2024

5  out of  5 rating by JLChav97
"GO see Nathaniel Young and Shasta & Andrea. They are great people and most importantly valued their customers! Thanks again Nathaniel Young"
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Gavin High

January 5, 2024

5  out of  5 rating by Gavin High
"Everyone was so helpful. They have a wonderful atmosphere and attitude. I would highly recommed coming here."
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Rick Boddie

December 11, 2023

5  out of  5 rating by Rick Boddie
"Absolutely love how friendly and so very helpful everyone was. Great atmosphere! Highly recommend!"
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Nicholas&Amanda Dunn

December 11, 2023

5  out of  5 rating by Nicholas&Amanda Dunn
"Sweet people! Great customer service!"
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Tyty Webb

December 11, 2023

5  out of  5 rating by Tyty Webb
"Everyone in the office is so friendly! The experience was great! We really are appreciative"
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Tiffany Taylor

December 11, 2023

5  out of  5 rating by Tiffany Taylor
"Shout out to Kathy Powells office for amazing service and such a sweet Santa experience. My kids absolutely loved every moment"
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dina gunn

October 26, 2023

5  out of  5 rating by dina gunn
"Rex is amazing!!! He has gone above and beyond across the board for us on several different complicated issues with patience and knowledge. There has never been a time over the last several months that he wasn't available to help navigate us through the process and always did so making us feel as if we were the most important clients to take care of while doing. Good service is sometimes challenging to find but the service he provided was truly a game changer and very much appreciated!"
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Annie Turner

October 23, 2023

5  out of  5 rating by Annie Turner
"Everyone is so kind and helpful. I truly love this location . They make you fill so special and appreciated. I look forward to the popcorn and other goodies when I go in to pay my insurance premiums . However I do miss one of my favorite receptionist Scarlett . Thank you Kathy Powell and your team for all that you do for your clients"
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logan g

October 16, 2023

5  out of  5 rating by logan g
"Rex has been absolutely wonderful to work with. He is highly professional and personable. I would strongly recommend this statefarm location to anyone looking for insurance."
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Jorge Luis Vera Lopez

October 10, 2023

5  out of  5 rating by Jorge Luis Vera Lopez
"Me gusta el servicio de esta aseguranza, sobre todo la atención de Jennifer me gusta y es eficiente, me encanta que habla los dos idiomas y es muy gentil y amable"
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Sheree Frazier

September 1, 2023

5  out of  5 rating by Sheree Frazier
"Loved the agent Anna Kate really was friendly , attentive , and helpful with whatever I had a question about . You rock !!! Keep up the good work"
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Eddy Cortes

August 31, 2023

5  out of  5 rating by Eddy Cortes
"Jennifer is not only very helpful, but goes above and beyond whenever i need her !"
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Rachel Laher

August 2, 2023

5  out of  5 rating by Rachel Laher
"Everyone I have ever had contact with at Kathy Powell's office has been amazing to me !! Recently Jen was incredibly helpful with a urgent issue when someone hit my car. Her willingness to go above and beyond was not only helpful but stellar in every way."
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Kasha Holiday

July 28, 2023

5  out of  5 rating by Kasha Holiday
"This agency is new to the area and already giving back to the community. They are helping children be prepared for school with providing book bags and school supplies. This speaks volume of the type of business Kathy and her staff runs. If you are looking for a insurance agent come see them."
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Amanda Burnett

July 27, 2023

5  out of  5 rating by Amanda Burnett
"Great lady and company!"
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the puppet show!

July 27, 2023

5  out of  5 rating by the puppet show!
"Great service"
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Nosti Clarina

July 27, 2023

5  out of  5 rating by Nosti Clarina
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Aubri Thorn

July 27, 2023

5  out of  5 rating by Aubri Thorn
"Thank you being at the Gouge and passing out goodies! We appreciate you!!"
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Eren Armiger

July 27, 2023

5  out of  5 rating by Eren Armiger
"Great agent, quality service!"
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Claire Montgomery

July 27, 2023

5  out of  5 rating by Claire Montgomery
"Amazing insurance agent!"