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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Tooles

Michelle Tooles

December 31, 2024

5  out of  5
rating by Michelle Tooles
"Alana, Alana, you are AWESOME! Your knowledge and professionalism were impeccable! Thank you for reaching out to me in reference to rejoining State Farm. Your kindness and generosity will never go unnoticed. KEEP UP THE GOOD WORK!!!!"
We responded:
"Thank you, Michelle, for sharing such a wonderful review! It's fantastic to hear that Alana's knowledge and professionalism made such a positive impact. Your kind words about her kindness and generosity are truly appreciated. We'll make sure Alana knows how much you value her efforts."
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Barbara Sims

December 20, 2024

5  out of  5
rating by Barbara Sims
"Been doing business with Ms Kathy Powell for years, they always given me a good deal on my Auto Insurance. THANK YOU KARANJA, FOR BEING PROFESSIONAL AND POLITE."
We responded:
"Thank you, Barbara, for your kind words and for being a loyal customer over the years! It's wonderful to hear that you've consistently received good deals on your auto insurance. Karanja will be delighted to know that you appreciated the professionalism and politeness. Your feedback means a lot to us!"
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luke gregson

December 18, 2024

5  out of  5
rating by luke gregson
"Great costumer service. Karanja Brooks helped me out adding another car to our plan."
We responded:
"Thank you, Luke! It's wonderful to hear that Karanja Brooks provided great customer service while assisting you with adding another car to your plan. We appreciate your feedback and are delighted to have you with us!"
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Bethany Newsome

December 18, 2024

5  out of  5
rating by Bethany Newsome
"They were so awesome."
We responded:
"Thank you, Bethany! It's wonderful to hear that you had such a positive experience. Your feedback means a lot to us and we're delighted to have been able to assist you."
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Madison McCormick

December 13, 2024

5  out of  5
rating by Madison McCormick
"Karanja helped me find a great quote on my insurance. He was extremely helpful and took the time to make sure I was getting a good deal as well as making sure I felt like a valued customer. ASK FOR KARANJA BROOKS"
We responded:
"Thank you so much, Madison! It's fantastic to hear that Karanja was able to help you find a great quote and make you feel valued. We appreciate your recommendation and are delighted to have you as a customer!"
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Lexi Leonard

December 12, 2024

5  out of  5
rating by Lexi Leonard
"My experience with Kathy powell state farm was such a breeze!! Karanja Brooks did an amazing job helping me out getting insurance on my new car. He was so polite and kind and extremely helpful.. He definitely made this a great experience!"
We responded:
"Thank you so much, Lexi Leonard! We're delighted to hear that Karanja Brooks made your experience with Kathy Powell State Farm so smooth and enjoyable. It's wonderful to know he was polite, kind, and extremely helpful in getting your new car insured. We appreciate your feedback and look forward to serving you again!"
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Glenda Patrick

December 11, 2024

5  out of  5
rating by Glenda Patrick
"I LOVE my agent ,and Shasta."
We responded:
"Thank you so much, Glenda! It's wonderful to hear that you're happy with the service and Shasta. "
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Dogyeong Han

December 9, 2024

5  out of  5
rating by Dogyeong Han
"He is very nice person"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you had a positive experience. Your feedback is greatly appreciated!"
Profile photo of Jack Mobley

Jack Mobley

December 9, 2024

5  out of  5
rating by Jack Mobley
"Karanja Brooks took great care of me. Explained all the details, the remainder that I owed with the transfer, and what to do next with the tag and vehicle registration. Very nice, courteous, professional, and personal. Had a few laughs talking about Christmas shopping during the Holiday season."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Karanja provided such detailed and professional service while also making the process enjoyable. Having a few laughs about Christmas shopping sounds like a great way to make the experience even better. We're glad everything went smoothly with your transfer and vehicle registration!"
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Woodson Harmon

December 9, 2024

5  out of  5
rating by Woodson Harmon
"Karanja made the process of swapping out a new vehicle on our policy smooth, and stress free! Kathy Powell State Farm has always been amazing!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Karanja made the process of adding your new vehicle so smooth and stress-free. We always strive to provide amazing service and appreciate your continued trust in us!"
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Crown Me A Star

December 9, 2024

5  out of  5
rating by Crown Me A Star
"Alana Eiland was awesome from start to finish! She made my insurance buying process easy! I’m looking forward to working with her again. She’s so professional and knowledgeable! I will recommend her every time!"
We responded:
"Thank you for taking the time to let us know how we are doing. Alana strives to provide excellent customer service. "
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Amanda Eiland

December 8, 2024

5  out of  5
rating by Amanda Eiland
"Alana is knowledgeable, professional, and always goes above and beyond to make sure her clients feel supported and confident in their decisions. She takes the time to explain every detail. If you’re looking for someone who genuinely cares and will make the insurance process stress-free, Alana is the one to go to!"
We responded:
"Thank you so much for your kind words, Amanda! It's wonderful to hear that Alana's dedication and expertise have made such a positive impact on your experience. Making the insurance process stress-free and ensuring you feel confident in your decisions is always our goal. Your feedback is greatly appreciated!"
Profile photo of Mycaila Mcwilliams

Mycaila Mcwilliams

December 7, 2024

5  out of  5
rating by Mycaila Mcwilliams
"I was very pleased with the services Karanja Brooks provided me on Friday evening by assisting me with paying my renter’s insurance. Thank you so much."
We responded:
"Thank you for sharing your experience, Mycaila! It's wonderful to hear that Karanja was able to assist you with your renter’s insurance payment. Your satisfaction is our priority, and we're glad we could help!"
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Hilary Holleman

December 7, 2024

5  out of  5
rating by Hilary Holleman
"Karanja was wonderful! He took his time and listened to my concerns. He did a very thorough Job with my needs for my account. He was very patient allowing me time to get information he needed to verify. He was very Kind and professional."
We responded:
"Thank you so much for sharing your experience, Hilary! It's fantastic to hear that Karanja took the time to listen to your concerns and address your needs thoroughly. Patience and professionalism are key, and we're glad to know you felt well taken care of."
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Scott Ayers

December 7, 2024

5  out of  5
rating by Scott Ayers
"Karanja was very helpful and answered all my questions."
We responded:
"Thank you for sharing your experience, Scott! It's fantastic to hear that Karanja was able to assist you and answer all your questions. We're always here to help!"
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Eric Kelso

December 6, 2024

5  out of  5
rating by Eric Kelso
"Thank you Amber for changing our insurance coverage to Kathy Powell State Farm. State Farm has been very competitive in the cost and the service makes it valuable. Thank you!"
We responded:
"Amber appreciates your kind words, Eric! It's fantastic to hear that the competitive pricing and valuable service met your expectations. Thank you for choosing Kathy Powell State Farm!"
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Emily Belcher

December 6, 2024

5  out of  5
rating by Emily Belcher
"Great Office! Maleny was so helpful when changing my home and auto insurance."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Maleny was able to assist you with your home and auto insurance changes. Your satisfaction is our priority, and we're delighted to know you had a positive experience!"
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Martha Lynn-Moss

December 6, 2024

5  out of  5
rating by Martha Lynn-Moss
"Great service. Glad I stopped by today. Ms. Shasta was very very helpful."
We responded:
"Thank you for sharing your experience, Martha! It's wonderful to hear that Shasta was able to assist you so effectively. We're delighted you stopped by and had a positive experience with our service."
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Kandace Reeves

December 6, 2024

5  out of  5
rating by Kandace Reeves
"Shasta takes care of all of my needs every time i call and worry her! I couldnt have asked for a better staff to take care of all of my insurance needs! Thank You Kathy Powell and all of the amazing staff! ❤️"
We responded:
"Thank you so much for your kind words, Kandace! Shasta and the entire team are always here to help and make sure all your insurance needs are met. We're so happy to have you as part of our State Farm family! ❤️"
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ashtyn Davis

December 6, 2024

5  out of  5
rating by ashtyn Davis
"Great services. Amber is the best!! So helpful & very knowledgeable."
We responded:
"Amber's expertise and helpfulness truly shine through! It's wonderful to hear that you had such a positive experience with our services. Thank you for sharing your feedback!"
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Kawana Tarbert

December 6, 2024

5  out of  5
rating by Kawana Tarbert
"Shasta provided great customer service. Received my quotes quickly. Thank for what you do."
We responded:
"Thank you so much for your kind words, Kawana! It's fantastic to hear that Shasta provided you with great customer service and that you received your quotes quickly. We appreciate your support and look forward to continuing to serve you!"
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Meagan Millican

December 5, 2024

5  out of  5
rating by Meagan Millican
"Kathy’s staff is amazing!! Especially Amber Dikes! She helped me get a great rate for life insurance! She was very friendly and knowledgeable and answered all of my questions! 100% recommend!!"
We responded:
"Thank you so much for your kind words, Meagan! Amber is indeed fantastic, and we're delighted she could assist you in finding a great rate for life insurance."
Profile photo of Shalina scalf

Shalina scalf

December 5, 2024

5  out of  5
rating by Shalina scalf
"I moved our Home, Auto & RV insurance to Kathy Powell about two years ago. I have been nothing but satisfied with the service received. Everyone is always nice and professional. I recently interacted with Maleny at an event and she was a delight. Next time I need service, I will ask for her."
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that you've been satisfied with our service over the past two years. It's wonderful to know that Maleny made such a positive impression at the event. We look forward to assisting you again in the future!"
Profile photo of Katina Driver

Katina Driver

December 5, 2024

5  out of  5
rating by Katina Driver
"My insurance agent Shasta Reeves was so professional and helpful while assisting my staff and I with our new life insurance policies! I highly recommend her for all your insurance needs!!"
We responded:
"Thank you so much for your kind words, Katina! It's wonderful to hear that Shasta provided professional and helpful assistance with your new life insurance policies."
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Melanie Mitchell

December 5, 2024

5  out of  5
rating by Melanie Mitchell
"My experience with Kathy Powell State Farm has been amazing! My agent, Shasta Reeves, goes above and beyond to answer all questions that I have concerning my policies. Each time I have gone into the office the staff is extremely friendly and eager to help. I couldn’t imagine a better team handling all of my insurance needs!"
We responded:
"Thank you so much for sharing your wonderful experience with Kathy Powell State Farm! It's fantastic to hear that Shasta Reeves has been so helpful and attentive to your needs. We're delighted that our team has made you feel welcome and supported every time you visit. We truly appreciate your kind words and look forward to continuing to serve all your insurance needs!"