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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taryne Sedberry

August 18, 2025

5  out of  5
rating by Taryne Sedberry
"Our representative, Karanja was very helpful and through. Thank you for such a wonderful experience"
We responded:
"Thank you, Taryne, for sharing your positive experience with us. We're delighted to hear that Karanja was able to assist you effectively. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Kim Johns

August 1, 2025

5  out of  5
rating by Kim Johns
"I want to thank Karanja Brooks who went above and beyond to help me save some money on my car insurance so that I don't have to find it somewhere else."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Karanja was able to assist you in saving money on your car insurance. We appreciate your feedback and are glad to have you as a valued customer. If there's anything else we can do for you, please let us know."
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Robert Fleming

July 29, 2025

5  out of  5
rating by Robert Fleming
"Karanja is one of the best insurance agents I have had the opportunity to work with. She really knows the ins and outs of insurance."
We responded:
"Thank you, Robert, for sharing your positive experience with Karanja. It's wonderful to hear that her expertise and knowledge have made such a great impression. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Lucie Wang

July 28, 2025

5  out of  5
rating by Lucie Wang
"We are in a unique situation and need coverage for our car. Cris and the manager (sorry can’t remember his name) work with us and get the issues solved. Very happy with the result."
We responded:
"Thank you, Lucie, for sharing your experience. It's great to hear that Cris and the manager were able to assist you effectively with your car coverage needs. We're pleased that you're happy with the result and appreciate your feedback. Your satisfaction is important to us, and we're here to help whenever you need it."
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David Fox

July 16, 2025

5  out of  5
rating by David Fox
"Karanja was awesome!"
We responded:
"Thank you, David, for sharing your positive experience with Karanja. It's wonderful to hear that you found the service awesome. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Suzy Prouty

July 16, 2025

5  out of  5
rating by Suzy Prouty
"Karanja assisted me with a rental insurance policy. He knew answers to my questions and we got it completed in a phone call. Great to work with!"
We responded:
"Thank you, Suzy, for sharing your experience. It's wonderful to hear that Karanja was able to assist you efficiently with your rental insurance policy. We're glad the process was smooth and that you found it easy to work with him. Your feedback is greatly appreciated!"
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Kerry

July 8, 2025

5  out of  5
rating by Kerry
"Gracie and Jack were amazing and little did they know that insurance they brought came in so handy! Thank you guys!"
We responded:
"Thank you, Kerry, for sharing your experience! It's wonderful to hear that Gracie and Jack were able to assist you and that the insurance proved helpful when you needed it. Your feedback is greatly appreciated, and we're glad to have been of service."
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Aaliyah Jones

July 8, 2025

5  out of  5
rating by Aaliyah Jones
"Jack and Gracie stopped by our office to drop off some brochures for our residents and they had such great energy"
We responded:
"Thank you, Aaliyah, for sharing your positive experience with Jack and Gracie. It's wonderful to hear that their visit left such a great impression. We appreciate your feedback and are glad to know that our team is providing excellent service. If there's anything else we can do for you, please let us know."
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Saadia

July 8, 2025

5  out of  5
rating by Saadia
"Amber was very helpful in sorting out the issue with our premium"
We responded:
"Thank you, Saadia, for sharing your experience with us. It's wonderful to hear that Amber was able to assist you effectively with your premium issue. We appreciate your feedback and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Julie Smith

July 7, 2025

5  out of  5
rating by Julie Smith
"Jack was very helpful and friendly. He answered all of my questions and guided me in the right direction. Amber as well was super helpful."
We responded:
"Thank you, Julie, for sharing your experience with us. It's wonderful to hear that Jack and Amber were able to assist you effectively and provide the guidance you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Rebecca Hendrix

July 2, 2025

5  out of  5
rating by Rebecca Hendrix
"Karanja Brooks was so very helpful in helping us navigate the technology! Thanks Karanja!"
We responded:
"Thank you, Rebecca, for sharing your positive experience with us. It's wonderful to hear that Karanja was able to assist you effectively with the technology. We truly appreciate your feedback and are delighted to know that our team could support you so well. Your satisfaction is important to us, and we're here to help whenever you need."
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Dinora Santos

July 1, 2025

5  out of  5
rating by Dinora Santos
"Karanja was extremely helpful to me. He listened attentively to my needs, and made recommendations to me based on the information given rather than attempting to push more insurance services on me."
We responded:
"Thank you, Dinora, for sharing your experience. It's wonderful to hear that Karanja was able to assist you effectively by listening to your needs and providing tailored recommendations. We appreciate your feedback and are delighted to know you felt supported without any pressure. Your satisfaction is important to us, and we're glad to have met your expectations."
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Ashlee Baker

June 20, 2025

5  out of  5
rating by Ashlee Baker
"Karanja and Shasta provided outstanding customer service! They were both very attentive to my issues and provided quick resolution. Appreciate their exceptional level of service provided to ensure I was pleased with my end results."
We responded:
"Thank you, Ashlee, for sharing your positive experience with us. It's wonderful to hear that Karanja and Shasta were able to provide you with attentive and efficient service. We're delighted to know that their efforts made a difference in resolving your issues. Your satisfaction is our priority, and we appreciate your feedback."
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Jamie Stewart

June 18, 2025

5  out of  5
rating by Jamie Stewart
"Amber was very helpful, knowledgeable and explained everything perfectly."
We responded:
"Thank you, Jamie, for sharing your experience with us. It's wonderful to hear that Amber was able to assist you effectively and provide clear explanations. We appreciate your feedback and are delighted to know you had a positive experience with our team. Your satisfaction is important to us, and we're here to help with any of your future insurance needs."
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Gustavo Chiriboga

June 18, 2025

5  out of  5
rating by Gustavo Chiriboga
"Maleny was really helpfull and she explained everything calmly and in detail which I appreciate. I would recomend their services."
We responded:
"Thank you, Gustavo, for sharing your positive experience with us. It's wonderful to hear that Maleny was able to assist you effectively and provide clear explanations. Your recommendation means a lot, and we're glad to know you found our services helpful. If there's anything else you need, feel free to reach out."
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David Garcia

June 11, 2025

5  out of  5
rating by David Garcia
"Quiero expresar mi agradecimiento por el excelente servicio que recibí por parte de Maleny Juárez. Desde el primer momento fue atenta, clara y muy profesional, resolviendo todas mis dudas sobre las coberturas, requisitos y costos del seguro para mi vehículo. Nuevamente muchas gracias por el apoyo, excelente día."
We responded:
"Gracias por compartir tu experiencia con nosotros. Nos alegra saber que Maleny Juárez te brindó un servicio atento y profesional, resolviendo todas tus dudas sobre el seguro para tu vehículo. Valoramos mucho tus comentarios y nos motiva a seguir ofreciendo el mejor servicio posible. Que tengas un excelente día."
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Chap Womack

June 3, 2025

5  out of  5
rating by Chap Womack
"Karanja was extremely helpful and pleasant. I’ve only had great experiences with Kathy and her team"
We responded:
"Thank you, Chap, for sharing your positive experience with us. It's wonderful to hear that Karanja was able to assist you so effectively and that you've consistently had great interactions with our team. We truly appreciate your feedback and your trust in us for your auto insurance needs."
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naman dubey

May 29, 2025

5  out of  5
rating by naman dubey
"Had been with them for a long time. Moved across the country and therefore had to switch. Wish Kathy and their team all the very best"
We responded:
"We will miss you!!! Thank you so much for this kind review! "
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carlos enrique molina hernandez

May 20, 2025

5  out of  5
rating by carlos enrique molina hernandez
"Great experience with Ms. Juarez , so satisfying with the attention she provides!!!"
We responded:
"Thank you, Carlos Enrique, for sharing your positive experience with Ms. Juarez. We're delighted to hear that you are satisfied with the attention and service provided. Your feedback is greatly appreciated and encourages us to continue delivering excellent service. If there's anything else we can assist you with, please let us know."
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Teresa Trejo

May 9, 2025

5  out of  5
rating by Teresa Trejo
"Maleni me atiende bien me ayuda con lo que nesesito es una buena trabajadora que DIOS la siga bendisiendo en su trabajo y en su vidda"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Maleni te ha brindado un excelente servicio y que estás satisfecha con la atención recibida. Apreciamos tus amables palabras y buenos deseos. Estamos aquí para ayudarte siempre que lo necesites."
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Alexis Newton

May 8, 2025

5  out of  5
rating by Alexis Newton
"Karanja Brooks is definitely one the best insurance agencies I ever work with. I really enjoyed the experience he got me with the best insurance deal ever."
We responded:
"Thank you, Alexis, for your wonderful feedback! We're delighted to know that you had a positive experience with our insurance services. Your satisfaction is our top priority, and it's great to see that reflected in your review. If there's anything else we can assist you with, please feel free to reach out."
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Carolyn Preyear Andrews

May 7, 2025

5  out of  5
rating by Carolyn Preyear Andrews
"I called Kathy Powell’s office and within minutes Karanja helped me lower my auto insurance and get information about life insurance. He was very professional and helpful when addressing my concerns. I felt heard especially since this was a difficult call. I recommend this office and especially Karanja. I have never had any negative interactions from this office or staff. Please call! Karanja is the BEST and he will gladly help you. You will not be disappointed!!"
We responded:
"Carolyn, we strive to provide great service to our customers! Thank you for taking the time to review the quotes you received for auto and homeowners insurance and the time you spent with Dasha."
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Laura Floyd

May 5, 2025

5  out of  5
rating by Laura Floyd
"Karanji has done a wonderful job assisting me, as he has done before! Thank you for the great service."
We responded:
"Thank you, Laura, for sharing your positive experience with us. Your feedback is greatly appreciated, and we're delighted to know you're satisfied with our service."
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Maylin Segrera

May 1, 2025

5  out of  5
rating by Maylin Segrera
"La mejor oferta para su seguro de auto con melany maldonado muchas gracias"
We responded:
"Gracias por compartir tu experiencia positiva con nosotros. Nos alegra saber que Stehany Maldonado pudo ofrecerte la mejor oferta para tu seguro de auto. Valoramos mucho tu confianza y esperamos seguir brindándote un excelente servicio."
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karina cruz

May 1, 2025

5  out of  5
rating by karina cruz
"Maleny fue muy amable, me explico todo lo de mi seguro. Me encanto su servicio, la recomiendo al 100%."
We responded:
"Gracias por compartir tu experiencia. Nos alegra saber que Maleny te brindó un excelente servicio y que quedaste satisfecha con la explicación de tu seguro. Apreciamos mucho tu recomendación y esperamos seguir cumpliendo con tus expectativas en el futuro."